Updated on May 23, 2020
Your Guide to getting started with Postmates
Postmates started out as a personal courier service that could deliver your lunch, pickup some toilet paper from the pharmacy, or pick up your ____ and bring it to you. The service is still mostly the same but specializes in food, grocery, and alcohol delivery. That means you can no longer press the custom item and fill out whatever you want – you have to choose the items from their menu.
How To Place Your First Order
First you'll need to download the Postmates iOS or Android app. Setting up a new account is very quick and you'll be ready to enter your address and search the restaurants and merchants. If you prefer to pickup your order, you can select that at the top of the screen.
LIMITED TIME OFFER: Use Promo Code “100PROMO” to get $100 delivery fee credit. Valid for new users only.
Postmates has expanded to every state in the United States so chances are good they are available in your city. The list of cities is included below. Postmates is the leading food delivery service in Los Angeles and competitive share in other major cities. Take a look at the chart below to see how Postmates compares vs competitors.
How many restaurants and businesses does Postmates have?
Over 600,000 restaurants and businesses!
How do Fees work?
Unless you sign up for Postmates Unlimited service for $9.99/month or $99.99/year, you will be paying delivery and some other fees for each order. The delivery fee is $0.99 to $3.99 if the merchant is a partner or $5.99 to $9.99 for non-partners. There is also a service fee which is a variable percentage, but I've noticed the fee can be up to 18%. There could be some other fees like a small cart fee of $1.99 if you don't order the minimum. So, if you're really craving 1 banana and need it delivered, it's not going to be cheap!
The fees will always show up in the app before you place your order.
Can I avoid the fees?
Yes, place a pick up order instead! You'll save on lots of fees and you'll get some fresh air. Just make sure you wear a mask and keep practicing social distancing.
What is Postmates Unlimited?
With a Postmates Unlimited membership you'll never pay delivery fees again! Free delivery on any order over $12. It costs only $9.99 per month or $99.99 per year. If you place just a couple orders per month, you're already saving.
Want to partner and sell on Postmates?
Are you a restaurant or business and want to partner with Postmates? Head over to the sign up page here. You can boost your delivery sales by 200%!
Want to Invest in Postmates?
Postmates is still a private company so while it's not easy, there are still ways to invest in Postmates. The company delayed their IPO after some high flying startups launched their IPO which failed specularly – namely Lyft and Uber. You might be able to pick up some shares pre-IPO on platforms like EquityZen.com but Postmates may be looking for a buyer instead.
Where did this start? The company was started in 2011. Many venture capital firms including GPI Capital, Tiger Global, Blackrock have invested over $900 million. In Sept 2019, they had a post money valuation of $2.4 billion.
What Cities is Postmates In?
Postmates has expanded in to every state in the United States and is now in over 4,200 cities. They say they can reach 70% of US households
| ALABAMA | Auburn Birmingham Huntsville Mobile Montgomery |
| ALASKA | Anchorage Fairbanks |
| ARIZONA | Bullhead City Casa Grande Flagstaff Kingman Lake Havasu City Phoenix Prescott Sierra Vista Tucson |
| ARKANSAS | Conway Fayetteville Fort Smith Little Rock |
| CALIFORNIA | Acton Bakersfield Barstow Bonita Chico East Bay El Centro Fremont Fresno Hanford Healdsburg Long Beach Los Angeles Madera Manteca Modesto Monterey Orange County Palm Springs Palmdale Paso Robles Placerville Porterville Redding Sacramento Salinas San Bernardino San Diego San Francisco San Luis Obispo Santa Barbara Santa Cruz Santa Maria SF Peninsula Solvang Stockton Tracy Vallejo Victorville Visalia Yuba City Yucca Valley |
| COLORADO | Aurora Boulder Colorado Springs Denver Fort Collins Greeley |
| CONNECTICUT | Norwich Hartford Willimantic |
| DELAWARE | Rehoboth Beach Dover |
| WASHINGTON, D.C. | |
| FLORIDA | Daytona Beach Fort Lauderdale Fort Walton Beach Gainesville Jacksonville Melbourne Miami Naples Ocala Orlando Palm Coast Panama City Panama City Beach Pensacola Port St. Lucie Sarasota Tallahassee Tampa |
| GEORGIA | Albany Athens Atlanta Augusta Carrollton Hinesville Macon Savannah Statesboro Warner Robins |
| HAWAII | Honolulu Kahului Kihei |
| IDAHO | Boise Coeur D'Alene Idaho Falls |
| ILLINOIS | Belleville Chicago Evanston Forest Park Rockford Springfield |
| INDIANA | Bloomington Evansville Fort Wayne Gary Indianapolis Normal South Bend Terre Haute West Lafayette |
| IOWA | Cedar Rapids Davenport Des Moines |
| KANSAS | Derby Kansas City Lawrence Topeka Wichita |
| KENTUCKY | Bowling Green Elizabethtown Louisville |
| LOUISIANA | Baton Rouge Hammond Lafayette Mandeville Monroe New Orleans Shreveport Slidell |
| MAINE | Portland |
| MARYLAND | Annapolis Baltimore California Frederick Prince Frederick Rockville Upper Marlboro |
| MASSACHUSETTS | Boston Cambridge Gardner Northampton South Yarmouth |
| MICHIGAN | Ann Arbor Detroit Fenton Flint Grand Rapids Holland Kalamazoo Lansing Saginaw |
| MINNESOTA | Minneapolis Rochester St. Cloud St. Paul |
| MISSISSIPPI | Biloxi Jackson |
| MISSOURI | Branson Columbia Joplin Kansas City Springfield St. Louis |
| MONTANA | Bozeman Billings |
| NEBRASKA | Bellevue Lincoln Omaha |
| NEVADA | Henderson Las Vegas Reno |
| NEW HAMPSHIRE | Durham Manchester Milford |
| NEW JERSEY | Elizabeth Paterson Jersey City Newark Pleasentville |
| NEW MEXICO | Las Cruces Albuquerque Santa Fe |
| NEW YORK | Albany Bronx Brooklyn Buffalo Glens Falls Kingston Manhattan Queens Rochester Staten Island Syracuse Westbury Westchester County |
| NORTH CAROLINA | Asheville Boone Charlotte Fayetteville Goldsboro Hickory Jacksonville Raleigh Rocky Mount Southern Pines Statesville Wilmington Winston-Salem |
| NORTH DAKOTA | Bismarck Fargo |
| OHIO | Akron Canton Cincinnati Cleveland Columbus Dayton Newark Springfield Toledo Youngstown |
| OKLAHOMA | Lawton Oklahoma City Owasso Shawnee Stillwater Tulsa |
| OREGON | Bend Eugene Portland Salem |
| PENNSYLVANIA | Allentown Chambersburg East Stroudsburg Erie Hanover Harrisburg Lancaster Philadelphia Pittsburgh Reading Scranton State College Wilkes-Barre York |
| RHODE ISLAND | Providence |
| SOUTH CAROLINA | Anderson Beaufort Charleston Clemson Columbia Greenville Summerville Myrtle Beach |
| SOUTH DAKOTA | Rapid City Sioux Falls |
| TENNESSEE | Chattanooga Clarkesville Cleveland Columbia Johnson City Knoxville Memphis Nashville Sevierville |
| TEXAS | Amarillo Austin Beaumont Brownsville College Station Corpus Christi Dallas/Fort Worth El Paso Houston Killeen Lake Jackson Laredo Lubbock McAllen Odessa San Antonio Temple Tyler Waco Waxahachie Weatherford |
| UTAH | Logan Ogden Park City Saint George Salt Lake City Tooele |
| VERMONT | Burlington |
| VIRGINIA | Alexandria Arlington Blacksburg Charlottesville Culpeper Danville Lynchburg Newport News Richmond Roanoke Smithfield Virginia Beach Winchester Woodbridge |
| WASHINGTON | Bellingham Bellevue Bremerton Everett Gig Harbor Kennewick Longview Mount Vernon Olympia Renton Seattle Spokane Tacoma Wenatchee |
| WEST VIRGINIA | Charleston Huntington Martinsburg Morgantown Wheeling |
| WISCONSIN | Appleton Eau Claire Green Bay Janesville La Crosse Milwaukee Sheboygen Wausau |
| WYOMING | Cheyenne |
